Monday 5 March 2007

Lost Connection

During the past week I've been unable to view any site hosted on BlogSpot! Suffice to say that I contacted my ISP, Virgin Media, to report a possible DNS issue and, initially, thought that the matter would be resolved in a timely matter. However, their Technical Support team did not follow-up my complaint via telephone or e-mail. Therefore I decided to start threads on Apple Support Discussions, Digital Spy and Google Groups.

Thankfully someone at Blogger picked up the bait and investigated the matter; there was a network issue affecting certain UK-based ISPs. A workaround is in place whilst further investigations are carried out.

Due to this negative experience with Virgin Media's Technical Support, I will no longer be recommending the company. I've already started encouraging family, friends and acquaintances, caught on the receiving end of the sky/Virgin Media battle, to switch!

And don't think of Virgin Media as the underdog! It's tantamount to Manchester United vs Chelsea FC!

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